Shipping Policy

Shipping Policy

1. Introduction

At Hobbies Wood, we strive to deliver your orders quickly and securely. This Shipping Policy outlines the terms and conditions under which we process and ship orders placed on our website.

2. Shipping Methods and Delivery Time

We offer the following shipping options for deliveries within Spain:

• Standard Shipping: Delivery within 3 to 30 calendar days.
• Express Shipping: Delivery within 1 to 15 calendar days.

Please note that delivery times are estimates and may vary depending on factors such as your location and the courier service.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight and size of your order, as well as the destination. To view the exact shipping cost, please proceed to the checkout page where you will enter your shipping address.

4. Shipping Restrictions

We currently offer shipping to the following countries/regions: [list of countries or regions]. If you are located outside of these areas, please contact us at creamodel.info@gmail.com to inquire about possible shipping options.

5. Order Processing

• Orders are typically processed within 1 to 2 business days after receipt of payment.
• Orders placed on weekends or holidays will be processed on the next business day.
• You will receive an order confirmation email once your order has been successfully processed.
• After your order has been dispatched, you will receive a tracking number (if applicable) to track your shipment.

6. Delivery Times

Estimated delivery times for shipments within Spain are:

• Standard Shipping: 3 to 5 business days.
• Express Shipping: 1 to 2 business days.

Please note that these times are estimates and that delays can occur due to external factors such as weather, holidays, or postal services.

7. International Shipping

For international orders, delivery times may be longer depending on the destination country. Please be aware that customs fees, taxes, and duties may apply, and are the responsibility of the customer. We recommend checking your country’s regulations before making a purchase.

8. Shipping Delays

While we strive to ensure timely deliveries, shipping delays can occasionally occur due to unforeseen circumstances such as adverse weather conditions, customs processing, or delivery carrier issues. We are not responsible for delays outside our control.

9. Risk of Loss

Once your order is dispatched, the risk of loss or damage to the products is transferred to you. However, if the item arrives damaged, please contact us immediately at creamodel.info@gmail.com.

10. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempt, you will be responsible for any additional shipping charges to resend the package.

11. Contact Us

If you have any questions regarding our shipping policies, please don’t hesitate to contact us at creamodel.info@gmail.com.